Course Support: How it Works

EXTENSIVE SUPPORT FOR YOU!

Wear your rider number bib at all times to access support.

  • Dedicated Event Hotline you can call with questions while on course
  • Support Vehicles
  • Ride Along Mechanics
  • Medics
  • Motorcycle Support
  • Stationary Mechanics

HOW TO CALL FOR A SUPPORT VEHICLE

The phone number to call is listed on your Ride Map. You’ll get the Ride Map when you check in for the ride.

Our friendly, supportive drivers are out on course to help you have a fantastic day. You may never see these vehicles, but they’re out there and are dispatched as needed. Call the course support number and a vehicle will be dispatched to help you.

Due to the expansiveness of the Big Dog course, it may take a while for someone to reach you.

This is not a personalized direct shuttle service. You will be shuttled along with other riders and the route the van takes will be determined by the needs of the course.

The support vehicle does not go directly to the finish line.

You can stay in the support vehicle or use the ride to simply gain time on the course and be bumped ahead.

WHEN TO USE A SUPPORT VEHICLE

  • When you’re too tired to continue riding.
  • When you want to rest while getting ahead on course.
  • Mechanical or medical issues prevent you from riding any more.